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DPH Trading
The Danish Porcelain House
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Sell to DPH
• 40 years of experience
• Fast and safe delivery
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8:00 am - 4:00 pm
(+45) 66 18 95 95
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Delivery

Safe and Fast Worldwide shipping

In Denmark we mainly send by Post Denmark, GLS or DSV. - Other Countries by FedEx, DSV or GLS. 

In Denmark shipping cost are free for orders over DKK.1000 (except furniture etc)  - To other countries shipping and insurance costs will be added to the order. 

The estimated freight and insurance will be determined and presented before you make any payments. This also applies when you receive an offer from us.

You can also save freight cost by collecting your order at our shop in Odense, Denmark.

Delivery terms

There are 2 types of delivery terms:

  1. Delivery of items in stock
  2. Delivery of customised/special ordered items and items not in stock

Delivery of items in stock

All items currently in stock are items that we currently have stored at our warehouse.

Items in stock are normally shipped immediately (within 1-4 business days). When your payment has been confirmed by us, you will receive an order confirmation.

Should the time of delivery be delayed beyond normal (i.e. orders of large quantity) we will let you know.

Attention! By delivery time we mean the time from the order is confirmed to the order is shipped from DPH Trading. Not the time between the order is made to the time you receive the order.

Delivery of customised/special ordered items and items not in stock

Customised/special ordered items and items not in stock are all items we do not currently store at our warehouse.

We are therefore depending of the various suppliers, dealers and collectors and the time of delivery is only an estimate.

In some situations it can be impossible for DPH Trading to predict the exact time of delivery if the items are specially ordered or customised.

Sometimes the items have to be produced from scratch. If the particular item is of significant age we may have to rely on private collectors who are willing to sell.

All the customised/special ordered items are delivered as close to the agreed delivery date as possible.

DPH Trading could take precautions for the delivery of entire or parts of an order. Part deliveries can occur. We always strive to inform you as quickly and efficiently as possible, should any deliveries change or be divided into separate deliveries.

In extraordinary situations negotiations can be made where the buyer are not responsible for the extra delivery cost in case of part deliveries.

Collect your items at our shop

If you prefer to collect your order at our boutique in Odense, Denmark you very welcome to do so. 

You can see our opening hours and contact information at the page top and bottom.

When you collect you order in person at our shop the freight cost is free. A visit to our store also gives you the opportunity to experience our amazing selection of items on display.

 

Alle ordre over kr. 1.000,- leveres fragtfrit i Danmark. 

Fragtfri betyder at vi betaler for forsendelsen af din ordre, dvs. der bliver ikke tillagt fragt eller ekspeditionsgebyr til de viste priser, hvis du blot bestiller for over kr. 1.000,- 

Du kan altid se det samlede beløb for de varer du ligger i indkøbskurven incl. eventuel fragt -  inden du gennemfører dit køb.

Vi sender primært med Post Danmark eller GLS i Danmark, til udlandet bruger vi oftest FedEx, dog afhængigt af hvilke varer du bestiller mv.  

Den fragtpris som vises i indkøbskurven beregnes automatisk ud antallet af varer, deres mål og vægt, leveringsland og leveringsmåde. (Bemærk vi leverer ikke fragtfrit til udlandet). 

 

Ekstra tunge varer leveres ikke fragtfrit

Hvis du bestiller møbler, eller andre meget store eller tunge varer, som ikke kan sendes med posten eller GLS, leveres disse ikke fragtfrit. 

Når en vare har     Ekstra fragt    symbolet,  er det fordi varen er af betydelig

størrelse og/eller vægt. På disse varer kan vi ikke tilbyde at levere fragtfrit ved køb over 1000 kr.

Typisk er det varer som møbler, større bronze figurer, kæmpe store vaser, kæmpe store lamper,
der ikke leveres fragtfrit.

Sådanne varer kan ikke købes online før DPH har udregnet en fragtpris. - Dette gøres ved at lægge
varen i kurven, og sende kurvens indhold som en forespørgsel til DPH.

NB. Når der er tale om møbler og andre store ting, kan det ofte være en god ide, at afhente varen i
vores butik i Odense N. - Det giver dig mulighed for at se varen i virkeligheden inden du endeligt beslutter
dig, og samtidig sparer du fragtomkostningen.  - Skriv gerne i kommentar feltet, når du sender os en
forespørgsel via websitet, at du overvejer at afhente i butikken.

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GRATIS FRAGT i Danmark ved køb over 1.000 kr. (Gælder ikke møbler o. lign.)
All prices are DPH´s sales prices. Prices are subject to errors and price alterations. Prices stated in other currencies than DKK are approximate.
Home
Outlet
Sell to DPH
• 40 years of experience
• Fast and safe delivery
Call us Mon-Thursday
8:00 am - 4:00 pm
(+45) 66 18 95 95
 

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DPH Trading, Loekkegravene 49, DK-5270 Odense N, Denmark EU
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