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DPH Trading
The Danish Porcelain House
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Sell to DPH
• 40 years of experience
• Fast and safe delivery
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8:00 am - 4:00 pm
(+45) 66 18 95 95
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General product information

This is an overview with general product information about the various products, items and articles in the web shop. Learn more about the different qualities, how to determine the age of your old porcelain or how to understand the items availability.

Most popular right now:

Age determination of Royal Copenhagen porcelain

Read the information about how you can age determine your own porcelain by Royal Copenhagen.

Bing & Grondahl - Age determination of porcelain 

Learn how to determine the age of Bing & Grondahl porcelain by the trademarks yourself.

Materials and techniques

Read about the different materials and techniques used for making porcelain through the ages.

Generally about quality

Get more general information about the different qualities the products and items are categorized in.

Safe and Fast Worldwide shipping

In Denmark we mainly send by Post Denmark, GLS or DSV. - Other Countries by FedEx, DSV or GLS. 

In Denmark shipping cost are free for orders over DKK.1000 (except furniture etc)  - To other countries shipping and insurance costs will be added to the order. 

The estimated freight and insurance will be determined and presented before you make any payments. This also applies when you receive an offer from us.

You can also save freight cost by collecting your order at our shop in Odense, Denmark.

Delivery terms

There are 2 types of delivery terms:

  1. Delivery of items in stock
  2. Delivery of customised/special ordered items and items not in stock

Delivery of items in stock

All items currently in stock are items that we currently have stored at our warehouse.

Items in stock are normally shipped immediately (within 1-4 business days). When your payment has been confirmed by us, you will receive an order confirmation.

Should the time of delivery be delayed beyond normal (i.e. orders of large quantity) we will let you know.

Attention! By delivery time we mean the time from the order is confirmed to the order is shipped from DPH Trading. Not the time between the order is made to the time you receive the order.

Delivery of customised/special ordered items and items not in stock

Customised/special ordered items and items not in stock are all items we do not currently store at our warehouse.

We are therefore depending of the various suppliers, dealers and collectors and the time of delivery is only an estimate.

In some situations it can be impossible for DPH Trading to predict the exact time of delivery if the items are specially ordered or customised.

Sometimes the items have to be produced from scratch. If the particular item is of significant age we may have to rely on private collectors who are willing to sell.

All the customised/special ordered items are delivered as close to the agreed delivery date as possible.

DPH Trading could take precautions for the delivery of entire or parts of an order. Part deliveries can occur. We always strive to inform you as quickly and efficiently as possible, should any deliveries change or be divided into separate deliveries.

In extraordinary situations negotiations can be made where the buyer are not responsible for the extra delivery cost in case of part deliveries.

Collect your items at our shop

If you prefer to collect your order at our boutique in Odense, Denmark you very welcome to do so. 

You can see our opening hours and contact information at the page top and bottom.

When you collect you order in person at our shop the freight cost is free. A visit to our store also gives you the opportunity to experience our amazing selection of items on display.

 

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SHIP WORLDWIDE!(Delivery - see more)
All prices are DPH´s sales prices. Prices are subject to errors and price alterations. Prices stated in other currencies than DKK are approximate.

We exchange and return money for all gifts until January 15th 2018 ... see more

Home
Outlet
Sell to DPH
• 40 years of experience
• Fast and safe delivery
Call us Mon-Thursday
8:00 am - 4:00 pm
(+45) 66 18 95 95
 

Sell to DPH

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DPH Trading, Loekkegravene 49, DK-5270 Odense N, Denmark EU
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