DPH Trading Loading
Please Wait...
DPH Trading
The Danish Porcelain House
Shopping basket
Total items:
0
pcs.
Home
Outlet
Sell to DPH
• 40 years of experience
• Fast and safe delivery
Call us Mon-Thursday
8:00 am - 4:00 pm
(+45) 66 18 95 95
You are here:  Frontpage / About us / Contact us

Contact

Do you feel like visiting the store in Odense full of exciting lamps, lamp shades, porcelain, glass, furniture and lots more? - Here you will find the address, opening hours for both the shop and the office - where we are ready to answer your questions and help you find what you wish for.

Opening hours

  Office Shop / Showroom   Contact us
Monday 08:00 - 16:00 11:00 - 19:00   DPH Trading
Tuesday 08:00 - 16:00 Closed   v/Jorgen Risager
Wednesday 08:00 - 16:00 Closed   Lokkegravene 49
Thursday 08:00 - 16:00 11:00 - 19:00   DK- 5270 Odense N - Danmark
Friday 08:00 - 15:00 Closed   CVR-no.: DK61086013
Saturday Closed Closed    
Sunday Closed Closed   E-mail: info@dph-trading.dk
    Phone: (+45) 66 18 95 95

Photos from our shop in Odense Denmark 

DPH Trading Contact - Shop in Odense Royal Copenhagen figurinesDPH Trading Shop in Odense - CollectiblesDPH Trading shop in Odense DenmarkDPH Trading - shop in Odense

(Find more photos from our Shop in Odense Denmark)

In general

- We answer mails within 24 hours on bank days.

We send an email when a customer make a complaint or return goods.

When you return goods or make a complaint you will always receive an email when we receive the returned goods. In this mail we will tell you what will happen next in regards to your complaint.

Kids and teens under 18.

You must be 18 years of age to buy goods from DPHtrading.com - if you are below 18 you have to get your parents consent.

To order

At DPHtrading.com you can order goods through our website. If you have requests for items which are not on the site you are welcome to contact us.

It is not possible to see previous orders by login to the website. If you wish to receive an orderconfirmation you will have to send an email to info@dph-trading.dk.

 

Safe and Fast Worldwide shipping

In Denmark we mainly send by Post Denmark, GLS or DSV. - Other Countries by FedEx, DSV or GLS. 

In Denmark shipping cost are free for orders over DKK.1000 (except furniture etc)  - To other countries shipping and insurance costs will be added to the order. 

The estimated freight and insurance will be determined and presented before you make any payments. This also applies when you receive an offer from us.

You can also save freight cost by collecting your order at our shop in Odense, Denmark.

Delivery terms

There are 2 types of delivery terms:

  1. Delivery of items in stock
  2. Delivery of customised/special ordered items and items not in stock

Delivery of items in stock

All items currently in stock are items that we currently have stored at our warehouse.

Items in stock are normally shipped immediately (within 1-4 business days). When your payment has been confirmed by us, you will receive an order confirmation.

Should the time of delivery be delayed beyond normal (i.e. orders of large quantity) we will let you know.

Attention! By delivery time we mean the time from the order is confirmed to the order is shipped from DPH Trading. Not the time between the order is made to the time you receive the order.

Delivery of customised/special ordered items and items not in stock

Customised/special ordered items and items not in stock are all items we do not currently store at our warehouse.

We are therefore depending of the various suppliers, dealers and collectors and the time of delivery is only an estimate.

In some situations it can be impossible for DPH Trading to predict the exact time of delivery if the items are specially ordered or customised.

Sometimes the items have to be produced from scratch. If the particular item is of significant age we may have to rely on private collectors who are willing to sell.

All the customised/special ordered items are delivered as close to the agreed delivery date as possible.

DPH Trading could take precautions for the delivery of entire or parts of an order. Part deliveries can occur. We always strive to inform you as quickly and efficiently as possible, should any deliveries change or be divided into separate deliveries.

In extraordinary situations negotiations can be made where the buyer are not responsible for the extra delivery cost in case of part deliveries.

Collect your items at our shop

If you prefer to collect your order at our boutique in Odense, Denmark you very welcome to do so. 

You can see our opening hours and contact information at the page top and bottom.

When you collect you order in person at our shop the freight cost is free. A visit to our store also gives you the opportunity to experience our amazing selection of items on display.

 

We can see that cookies are disabled in your browser!
Our webshop can not function without cookies!

Enable cookies in Opera:
1. Opera button
2. Settings
3. Privacy and security
4. Cookies -> Allow local data to be set
Enable cookies in Firefox:
1. Menu button
2. Options -> Privacy
3. "Firefox will:" dropdown -> Use custom settings
4. Accept Cookies
Enable cookies in Safari:
1. Action menu button
2. Preferences -> Privacy
3. Cookies -> Allow
Enable cookies in Internet Explorer:
1. Tools
2. Internet Options
3. Privacy -> Settings
4. Move the slider to allow cookies
Enable cookies in Microsoft Edge:
1. More button ...
2. Settings -> View advanced settings
3. Cookies -> Don't block cookies
Enable cookies in Google Chrome:
1. Menu button
2. Settings -> Show advanced settings
3. Privacy -> Content settings
4. Cokies -> Allow
SHIP WORLDWIDE!(Delivery - see more)
All prices are DPH´s sales prices. Prices are subject to errors and price alterations. Prices stated in other currencies than DKK are approximate.
Home
Outlet
Sell to DPH
• 40 years of experience
• Fast and safe delivery
Call us Mon-Thursday
8:00 am - 4:00 pm
(+45) 66 18 95 95
 

Sell to DPH

New products

Outlet

About us

Contact

Guides

Gallery               Inspiration            FAQ

Terms and Conditions Buying from DPH

Terms and Conditions Selling to DPH    

Facebook -icon 25x 25 Facebook

Googleplus -icon 25x 25 Google+

DPH Trading, Loekkegravene 49, DK-5270 Odense N, Denmark EU
© Copyright 2017 - DPH Trading
Don't miss our home decoration tips, great offers for collectibles, events, promotions and much more...
We send newsletters approx. once a month, depending of the season.
Name
Email
Send me FREE tips and ideas etc.
TOP