Customer service
Personal information at DPH Return policy

DPH Trading wants to offer a well-functioning website with content most relevant to you. In order to do so, we use cookies, which can collect information about you and about how you and other visitors use,, as well as

In this Cookie Policy, we explain what our processing of your information entails, as well as how you can oppose this processing, including how you manage and delete cookies.

The owner of the webpage - the data controller

This webpage is owned, operated and published by:

DPH Trading
Loekkegravene 49
5270 Odense N, Denmark
CVR-nr.: DK61086013
Tlf. +45 66 18 95 95
E-mail: [email protected]

Your consent

At your first visit at, and, you will be asked to give consent for DPH Trading to use cookies as stated below in the privacy policy.

Cookies are necessary to make the website work. They help us to get an overview of your visit to the website, so that we can continuously optimize and target the website to your needs and interests. Cookies remember, for example, what you have put in a possible shopping basket and sales basket, whether you have previously visited the site, whether you are logged in and which language and currency you would like to display on the website. In addition, we use a cookie to remember your data, so you do not have to enter the same information several times when ordering items. We also use cookies to target our ads to you on other websites. Overall, we use cookies as part of our service to display content that is as relevant as possible for you. You can read more about our use of cookies in the privacy policy below.

You can revoke or change your consent by deselecting cookies in the cookie banner, just as you can block cookies in the browser itself.

What is a cookie?

A cookie is a small data file that is stored on your computer, tablet or mobile phone. A cookie is not a program that can contain malicious programs or viruses, but a technology that makes it possible to create a good experience for our users both now and in the future.

DPH Trading uses its own cookies, as well as cookies from third parties, to remember your settings and preferences, display personalized content and marketing, measure traffic and customize your visit to the website.

The word "cookies" in this policy and in the consent also means other forms of automatic data collection, eg. Flash cookies (Local Shared Object), Web Storage (HTML5), Google Analytics, JavaScripts or cookies set using other software.

Cookies may be used by both DPH Trading and by third parties, see the privacy policy below.

There are basically two types of cookies: "temporary" and "permanent". The temporary cookies are linked to the current visit to, and, and are deleted automatically when you close your web browser. On the other hand, the permanent cookies will be stored on your equipment. Permanent cookies delete themselves after a certain period, but will be renewed every time you visit, og

How to avoid and delete cookies

You can always reject all-/third-party cookies completely by changing the settings in your browser on your computer, tablet or phone. Where you find the settings depends on which browser you are using. However, you should be aware that if you reject all / third-party cookies, there will be features and services that you can not use on the website (because these are dependent on cookies). You can opt out of cookies from Google Analytics here.

You can change or revoke your consent at any time by opting out of cookies. You do this by clicking on the button below or by clicking on the green cookie in the bottom right corner surrounded by three green arrows.

If you want to control or remove cookies, be aware that it affects the functionality of the website. Many of the interactive features that the website offers are dependent on cookies, and blocking or deleting cookies will prevent those features from working or reduce their usability.

Different web browsers may use different methods of handling cookies. If you use several browsers, remember to change or revoke your consent in all browsers or block cookies in all browsers.

Follow the instructions from the web browser manufacturers below to configure your browser settings *.

*Please note: The instructions above are links directly to the web browser manufacturer - No liability can be claimed against DPH Trading if they do not work as intended.

Privacy policy

DPH Trading obligates to comply with all applicable laws and regulations regarding the protection of personal data. The privacy policy describes the way in which we process all the personal data collected through the company's website.


It's free for you to browse and read our websites. We only ask you to provide your e-mail address if the following applies:

  1. If you buy items from the website.
  2. If you want to contact us by sending us an e-mail.
  3. If you want to receive a newsletter via e-mail from us.
  4. If you want to create a user on our website.

We only collect personal information (eg. name and address) if you want to give us this information. As a rule, this information will only be relevant when creating a purchase, sale, inquiries or login.


In order to carry out your order, we must have specific personal information such as name, address, telephone number, as well as billing and delivery address. This information is only used to manage your order and your use of the website. It is up to you whether you want to provide additional personal information.

Upon purchase, you will also be asked for your credit card information. For this, we use an external, secure payment solution, which ensures that your information remains in a closed and encrypted circuit, which aims to secure you and your credit card information.


We send you news per. e-mail if you choose to say yes to this. When subscribing to the newsletter, we register your e-mail address. The email address will not be passed on to others.

After purchase, you will also receive follow-up emails regarding similar products, unless you opt out of this in the purchase process.


Personal data is sent encrypted to us, but is not stored encrypted (credit card information is not stored with us). Data is kept for a minimum of five years, cf. the law, and you can object to a registration in accordance with the rules of the GDPR legislation.


DPH Trading's policy is that users must be able to unsubscribe from our newsletters at any time. You do this by clicking on the "Unsubscribe" link at the bottom of the newsletter you have received.


DPH Trading (and the people who are employed by DPH Trading and who help to create this website, the website's content and services) process and use the information you provide us so that we can respond to your inquiry, as well as improve and target our services to meet your needs. We never sell your information to other companies.


DPH Trading uses cookies on its websites in order to provide you with a better service and see which pages on the website you are interested in seeing.

A cookie is a collection of data that a website stores via your browser on your PC and which can be retrieved at a later time. Cookies can only be read by the website from which they originate. Most cookies only last as long as you are at the web address or go to our website. Cookies do not contain information that will enable others to contact you per. phone, e-mail or otherwise contact you. You can have your browser accept all cookies or warn you every time you are offered a cookie. Then you decide for yourself whether you want to receive it or not.

We use necessary cookies to create useful websites by activating basic functions, such as page navigation and access to safe areas of the website, functional cookies to give you the best user experience, static cookies to make statistics and analyzes of the use of our websites, and marketing cookies to target marketing to you on Facebook, Instagram, YouTube and Google.

You can always update your consent if you want to deselect a purpose/cookies, however, it is not possible to deselect the necessary cookies, as our websites cannot function optimally without these.


We use third-party cookies to track how you use our website - for example, which pages you have visited and how long you have spent on each of them. It helps us gain a better understanding of how people use our website and how they access it, as well as enables us to continuously optimize and improve,, and


Technical and organizational measures have been taken to prevent any information we hold from being deleted, published, tampered with, degraded or misused in violation of the law.

We do our utmost to ensure that any third party who cooperates with us in making this website available to you or taking care of your orders (eg. shipping companies) agrees to protect the personal information they access when operating our website and visitors. Employees who need your personal information to provide the necessary service will have limited access to your information.


We display links to other websites that we use or recommend. However, we are not responsible for the content or privacy policies of other companies. If you visit another website, you should read their privacy policy and other policies.


All changes to our privacy policy will be described here. If we make major changes to the way we use your personal information, we will ask for your consent before making the changes.


In addition to the above policy, DPH Trading does NOT pass on information to any third party unless required by law.


If you have comments or questions in connection with our information and/or processing of personal information, you are welcome to contact us on tel. +45 66 18 95 95 or [email protected].