Cancellation form if you have regretted your purchase

When you buy When you sell

If you wish to exercise your right of withdrawal, please fill in the fields below — your name, order number, and the email to which the receipt should be sent — and click Confirm withdrawal.

You will then receive a receipt by email with what you have submitted, as well as the date and time of submission.

Note: The receipt only confirms the receipt of your withdrawal request. The final processing of the case will take place afterwards. The withdrawal deadline is met when the request is submitted within 14 days from receipt of the order.

Withdrawal form for purchase

Name

Order number

Item number

Message (optional)

Do you want to return or exchange?

At DPH – Danish Porcelain House, we collect happy customers, and therefore we make it easy to return or exchange goods. You have the option to return or exchange all or part of your order within the first 14 days, counted from the day you receive the order.