Please Wait...
If you wish to sell one or more items at DPH Trading you can choose between 3 different options.
Attention! To see which items we are currenlty interested in buying have a look at the Wanted list under the Sell to DPH-section.
1. |
Get an offer using the Sales basket |
|
The Sales basket becomes available when you click on the Sell to DPH in the top menu/navigation. If the item you are considering selling to us is presented in the wanted list, you can easily add it to the Sales basket by clicking on the blue "Get an offer"-button by the particular item. This will prevent any misunderstandings and doubts about which particular items you are considering selling to DPH. |
|
2. |
Send an e-mail |
|
If the items you are considering selling to DPH is not presented in the Wanted list you can send us an e-mail. Remember to attach photo(s) of the item(s) and write the item, set and/or figurine number along with your contact information in the e-mail. Send your e-mail to info@dph-trading.dk |
|
3. |
Call ahead and make an appointment |
| You can also call ahead and make an appointment to come to our boutique in Odense, Denmark. Always make sure to call ahead and arrange the date and time for your visit allowing us to reserve time for your visit. |
Call us phone (+45) 66 18 95 95 (Mon-Thursday 08:00 am -15:00 pm (GMT+1)).
Remember! Call ahead to schedule an appointment before you visit the boutique.
Should we be interested in buying your item(s) we can either make an immediate transaction or provide you with an offer in writing. The written offer applies for a period of 14 days from the date of issue.
Safe and Fast Worldwide shipping
In Denmark we mainly send by Post Denmark, GLS or DSV. - Other Countries by FedEx, DSV or GLS.
In Denmark shipping cost are free for orders over DKK.1000 (except furniture etc) - To other countries shipping and insurance costs will be added to the order.
The estimated freight and insurance will be determined and presented before you make any payments. This also applies when you receive an offer from us.
You can also save freight cost by collecting your order at our shop in Odense, Denmark.
Delivery terms
There are 2 types of delivery terms:
Delivery of items in stock
All items currently in stock are items that we currently have stored at our warehouse.
Items in stock are normally shipped immediately (within 1-4 business days). When your payment has been confirmed by us, you will receive an order confirmation.
Should the time of delivery be delayed beyond normal (i.e. orders of large quantity) we will let you know.
Attention! By delivery time we mean the time from the order is confirmed to the order is shipped from DPH Trading. Not the time between the order is made to the time you receive the order.
Delivery of customised/special ordered items and items not in stock
Customised/special ordered items and items not in stock are all items we do not currently store at our warehouse.
We are therefore depending of the various suppliers, dealers and collectors and the time of delivery is only an estimate.
In some situations it can be impossible for DPH Trading to predict the exact time of delivery if the items are specially ordered or customised.
Sometimes the items have to be produced from scratch. If the particular item is of significant age we may have to rely on private collectors who are willing to sell.
All the customised/special ordered items are delivered as close to the agreed delivery date as possible.
DPH Trading could take precautions for the delivery of entire or parts of an order. Part deliveries can occur. We always strive to inform you as quickly and efficiently as possible, should any deliveries change or be divided into separate deliveries.
In extraordinary situations negotiations can be made where the buyer are not responsible for the extra delivery cost in case of part deliveries.
Collect your items at our shop
If you prefer to collect your order at our boutique in Odense, Denmark you very welcome to do so.
You can see our opening hours and contact information at the page top and bottom.
When you collect you order in person at our shop the freight cost is free. A visit to our store also gives you the opportunity to experience our amazing selection of items on display.
DPH Blog