DPH Trading

The Danish Porcelain House

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https://www.dphtrading.dk/kundeservice/guides/faa-et-tilbud

https://www.dphtrading.com

https://www.dphtrading.de/kundendienst/anleitungen/so-bekommen-sie-ein-angebot

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Outlet

Sell to DPH

• 45 years of experience

• Fast and safe delivery

Call us Mon-Thursday

8:00 am - 4:00 pm

(+45) 66 18 95 95

Contact

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You can have the website shown in English, German or Danish.

You have here the opportunity to choose in which currency you want to see our prices. All prices will then be displayed in the selected currency (You can always change it again).

The prices shown are calculated based on the selected delivery area: In Denmark and the rest of the EU, prices are inclusive of VAT. If you choose that the delivery area is outside the EU, the price is always excl. (without) VAT.

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You are here: Frontpage / Do you need help? / Guides / How to get an offer

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How to get an offer in 6 easy steps

Do you need guidance?

Find guides and support for the functionalities in the web shop. Follow the step-by-step guides and get support finding the perfect lampshade for your lamp, how to get an offer or how you easily make a purchase.

Make your own Centerpiece

Ideas for interior decoration

Tips for cleaning of silverware

Can you put the porcelain in the dishwasher

What is the difference between faience and porcelain

Video Guide for choosing lampshades

Fabric and braids

Video Guide - How to fit a Le Klint lampshade

How to pack porcelain

Please follow these 6 easy steps when you consider selling items to DPH Trading and would like to get an offer from us:

1.	Click on "Sell to DPH"
	Click on "Sell to DPH" in the top navigation. Here you will find all the items we are currently interested in buying.
2.	Click on "Get an offer"
	Find the item(s) you consider selling to DPH. Add the items to the sales basket by clicking on the blue "Add to basket"-button by each of the items you are considering selling.
3.	Click on the Sales basket
	Once all the items you are considering selling are added to the Sales basket, please click on the Sales basket at the top righthand corner of the website.
4.	Check the content
	You should be able to see all the items you have added in the Sales basket. Please check that the content (item) is correct in terms of both quantity and quality.
5.	Enter your contact information
	If the content of the Sales basket is correct, please enter your contact information. All the boxes with an * (asterisk) must be filled out in order to get an offer from us.
6.	Click on "Get an offer"
	Once you have entered your contact information you click on the blue "Get an offer"-button. We will then receive a request from you with all the items in your Sales basket. Within 1-4 business days we will send you our reply and if possible an offer.

Even if we are not interested in making an offer for the items you are considering selling to us, you will get a reply.

Attention! We are not interested in buying all the items we sell in our shop. Only items we already are dealing in the web shop are possible to add to the Sales basket (except lighting items and furniture).

Safe and Fast Worldwide shipping

In Denmark we mainly send by Post Denmark, GLS or DSV. - Other Countries by FedEx, DSV or GLS.

In Denmark shipping cost are free for orders over DKK.1000 (except furniture etc) - To other countries shipping and insurance costs will be added to the order.

The estimated freight and insurance will be determined and presented before you make any payments. This also applies when you receive an offer from us.

You can also save freight cost by collecting your order at our shop in Odense, Denmark.

Delivery terms

There are 2 types of delivery terms:

Delivery of items in stock
Delivery of customised/special ordered items and items not in stock

Delivery of items in stock

All items currently in stock are items that we currently have stored at our warehouse.

Items in stock are normally shipped immediately (within 1-4 business days). When your payment has been confirmed by us, you will receive an order confirmation.

Should the time of delivery be delayed beyond normal (i.e. orders of large quantity) we will let you know.

Attention! By delivery time we mean the time from the order is confirmed to the order is shipped from DPH Trading. Not the time between the order is made to the time you receive the order.

Delivery of customised/special ordered items and items not in stock

Customised/special ordered items and items not in stock are all items we do not currently store at our warehouse.

We are therefore depending of the various suppliers, dealers and collectors and the time of delivery is only an estimate.

In some situations it can be impossible for DPH Trading to predict the exact time of delivery if the items are specially ordered or customised.

Sometimes the items have to be produced from scratch. If the particular item is of significant age we may have to rely on private collectors who are willing to sell.

All the customised/special ordered items are delivered as close to the agreed delivery date as possible.

DPH Trading could take precautions for the delivery of entire or parts of an order. Part deliveries can occur. We always strive to inform you as quickly and efficiently as possible, should any deliveries change or be divided into separate deliveries.

In extraordinary situations negotiations can be made where the buyer are not responsible for the extra delivery cost in case of part deliveries.

Collect your items at our shop

If you prefer to collect your order at our boutique in Odense, Denmark you very welcome to do so.

You can see our opening hours and contact information at the page top and bottom.

When you collect you order in person at our shop the freight cost is free. A visit to our store also gives you the opportunity to experience our amazing selection of items on display.

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SHIP WORLDWIDE! (Delivery - see more)

All prices are DPH´s sales prices. Prices are subject to errors and price alterations. Prices stated in other currencies than DKK are approximate.

Home

Outlet

Sell to DPH

• 45 years of experience

• Fast and safe delivery

Call us Mon-Thursday

8:00 am - 4:00 pm

(+45) 66 18 95 95

FAQ (Customer Service)

Terms and Conditions Buying from DPH

Terms and Conditions Selling to DPH

General Data Protection Regulation

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