Dictionary

What does the word mean?

There are many special terms and words used within the world of porcelain, handicrafts and lighting. We have collected some of the words which our customers mostly have asked about and added a short description and/or explanation.

Porcelain / Collectibles

What is under glazing?
That a figurine or plate is made with under glazing means that the object has been glazed before the last burning. Under glazing is the most adopt method to glaze porcelain plates and figurines. Read more about under glazing.

What is over glazing?
If plates, dinnerware or figurines are decorated with over glazing, they have got an extra burning after the object was burned second time. With this technique the colours and decoration are even more clear. Read more about over glazing.

What is ceramics?
Ceramics is a broad concept and is the term of burned clay, which also include faience and stoneware. You can get more information of ceramics.

What is faience?
Faience is clay burned at 1100-1200 degrees. You can read much more about faience and see examples.

What is stoneware?
Stoneware is burned clay, which is more robust than porcelain and faience. Learn more about stoneware.

What is silk print?
Silk print is a special way to decorate porcelain which makes it possible to use many different colours. Please read more about silk print.

What is bisquit?
Bisquit is a sort of porcelain, burned at 950 degrees. Read more about bisquit.

What is a porcelain painting?
A porcelain painting looks like a normal painting with frame, but it is painted on porcelain so it has extremely clear colours.

What is an ornament?
An ornament is a small figurine or other decoration, which has a string so it can be hung up in the window, on the Christmas tree or the like. Small figurines with strings are also called figurine ornament. You can see examples of ornament and figurine ornament.

What is a butter board?
A butter board was originally intended for the bread while you butter a piece of bread. Today, porcelain butter boards are more used for decoration and some are manufactured with a hole in the top so they can hang on the wall. Others can be displayed in plate racks. See examples of butter boards

How do I see whether a figurine/plate is factory first or factory second?
If the factory has estimated that a figurine or plate should be factory second, it has been marked with a scratch through the factory mark on the back of the plate or under the bottom of the figurine. You can read much more about qualities here.

Lighting

What is a pendant?
A pendant is a hanging lamp. Most of our pendants are made by Le Klint in white plast in different shapes, or in glass made by Holmegaard. See an example of a pendant.

What is a reces ring?
Some lamps are mounted with a socket without socket rings. Then the socket can be separated in the middle where you can fix the lamp. Most of the lampshades with fixed stand inside the lampshade are made to sockets with socket rings which means that the diameter of the lampshade stand is too big for the socket with reces. See how a recessring looks.

What is a fixed stand in a lampshade?
If a lampeshade is mounted with a fixed stand, the stand, and with it the lampshade, is fixed directly on the socket of the lamp. This means that the height of the lampshade only can be adjusted with the few centimetres that the socket rings can be adjusted up and down on the socket.

What is a lampshade rack?
A lampshades rack is placed on the lamp socket and then you place the lampshade on the rack. A lampshade rack can be adjusted in height, which makes it easier to find the correct height of the lampshade. A lampshade rack can be adjusted approximately 9 centimetre. In the top of the rack is a round ring with an inside diameter of app. 9 cm and an outside diameter of app. 11 cm. The lampshade rest on this ring. 

If you find a special word or expression that you do not understand, we would like to hear from you. Please write down the word for us and where you have read it (perhaps including a screen shot, if possible) and forward it to info@dph-trading.dk

Safe and Fast Worldwide shipping

In Denmark we mainly send by Post Denmark, GLS or DSV. - Other Countries by FedEx, DSV or GLS. 

In Denmark shipping cost are free for orders over DKK.1000 (except furniture etc)  - To other countries shipping and insurance costs will be added to the order. 

The estimated freight and insurance will be determined and presented before you make any payments. This also applies when you receive an offer from us.

You can also save freight cost by collecting your order at our shop in Odense, Denmark.

Delivery terms

There are 2 types of delivery terms:

1. Delivery of items in stock
2. Delivery of customised/special ordered items and items not in stock

Delivery of items in stock

All items currently in stock are items that we currently have stored at our warehouse.

Items in stock are normally shipped immediately (within 1-4 business days). When your payment has been confirmed by us, you will receive an order confirmation.

Should the time of delivery be delayed beyond normal (i.e. orders of large quantity) we will let you know.

Attention! By delivery time we mean the time from the order is confirmed to the order is shipped from DPH Trading. Not the time between the order is made to the time you receive the order.

Delivery of customised/special ordered items and items not in stock

Customised/special ordered items and items not in stock are all items we do not currently store at our warehouse.

We are therefore depending of the various suppliers, dealers and collectors and the time of delivery is only an estimate.

In some situations it can be impossible for DPH Trading to predict the exact time of delivery if the items are specially ordered or customised.

Sometimes the items have to be produced from scratch. If the particular item is of significant age we may have to rely on private collectors who are willing to sell.

All the customised/special ordered items are delivered as close to the agreed delivery date as possible.

DPH Trading could take precautions for the delivery of entire or parts of an order. Part deliveries can occur. We always strive to inform you as quickly and efficiently as possible, should any deliveries change or be divided into separate deliveries.

In extraordinary situations negotiations can be made where the buyer are not responsible for the extra delivery cost in case of part deliveries.

Collect your items at our shop

If you prefer to collect your order at our boutique in Odense, Denmark you very welcome to do so. 

You can see our opening hours and contact information at the page top and bottom.

When you collect you order in person at our shop the freight cost is free. A visit to our store also gives you the opportunity to experience our amazing selection of items on display.

We exchange and return money for all gifts until January 15th 2019 ... see more