Here you will find an overview of our customer services concerning help, guides & information about all our items, oppertunities and services. Choose a subject you wish to know more about and get your answer immediately.
If you cannot find an answer to your question, please do not hesitate to contact us. Call us on phone (+45) 66 18 95 95, Mon-Friday 08:00 am - 15:00 pm (GMT+1). Or send us an e-mail with your question to firstname.lastname@example.org. We respond within 1-4 normal business days.
When items are in stock and not in stock in your shopping basket there are one out of the following 3 possible reasons for that:
If the content of your shopping basket is correct you can proceed to the checkout. All the content is included and sent to us. Should this include items not in stock we will add these to the wanted list and contact you as soon as we are able to offer them to you.
All the items in your shopping basket is sent to us as one order - no matter the availability. Initially you only pay for items in stock available for immediate delivery.
Before we withdraw any amount on your account you always receive a confirmation notice from us.
We always ask you kindly to confirm what you would like us to do about the items not in stock before claiming any payment of these items. Once we have your confirmation/reply we will reserve the items for you and deliver them as soon as possible.
When the items are back in stock, we will send you an offer. Should you no longer wish to purchase the items, you are not obligated to accept our offer.